Ensure that BIS Certification is enforced on required products for consumer safety: Secretary, Department of Consumer Affairs

10April, New Delhi: Department of Consumer Affairs (DoCA), Govt of India in collaboration with Food, Civil Supplies and Consumer Affairs Department, Union Territory of Chandigarh organized a day-long workshop on “Consumer Protection in the Northern States” in Chandigarh today. The event aimed to address the critical issues faced by consumers in the market, such as misleading advertisements, product liability and the role of consumer commissions in proper redressal.

The workshop was attended by Shri Rohit Kumar Singh, Secretary, Department of Consumer Affairs, Govt of India, Ms. Nidhi Khare, Additional Secretary, Department of Consumer Affairs, Govt of India, Sh.Vinod P.Kavle, IAS Secretary, Department of Food & Supplies and Consumer Affairs and Legal Metrology, Chandigarh Administration and senior officials from Haryana, Punjab, Chandigarh, Uttarakhand, Himachal Pradesh, Jammu & Kashmir, and Ladakh.

 

In his inaugural address, Shri Singh highlighted the collective efforts of the Department of Consumer Affairs, National Commission, State Commissions, District Commissions, and other organizations like BIS, NTH, Legal Metrology, and National Consumer Helpline in protecting consumer interests. He emphasized the role of technology in strengthening the consumer protection ecosystem and the importance of infrastructure and human resources in consumer commissions.