JAMMU, MARCH 10: Appreciating the digital interventions made by the Registration Department in promoting citizen-centric and hassle-free registrations, Secretary Revenue, Dr Piyush Singla, has asked the department to adopt best practices from other States/UTs to ensure assured service delivery to the citizens with minimum human interface.
Speaking at the maiden review meeting of Registration Department, Secretary stressed upon the importance of putting in place a robust technical support system of professionals at central level for attending to development, capacity and enhancement issues of NGDRS application besides its implementation, maintenance and sustainability. He called for roping in DIOs of NIC at the district headquarters in consultation with SDU, NIC Pune who could be instrumental in addressing the local issues of Sub-Registrars at district headquarters/ Sub Divisional level as per requirement.
Dr Singla took a comprehensive review of registration scenario and the new initiatives being implemented by the Registration Department. IGR J&K, AIGRK/J.
Officers of Revenue Department, District Registrars and Sub Registrars attended the meeting both in person and virtually.
The meeting deliberated on various aspects of document registration from slot booking to the acceptance of the document on the NGDRS portal.
The meeting was informed that registration of documents is conducted online through the NGDRS portal in all the 86 Sub-Registrar offices. The slew of reforms introduced in the department viz. online booking of slot, document submission/ uploading, online payment of stamp duty and registration fee, linking of checklist of documents with Articles/Instruments, PAN verification, SMS alerts, Rapid Assessment System etc. have not only promoted transparency in document registration but also eliminated the waiting period, frivolous bookings and scope of discretion in registration. This has also resulted in sturdy increase in registration and revenue collection.
IGR J&K and his team of officers gave a detailed presentation on the registration and revenue collections, potential of the department, initiatives undertaken, facilities available in the Sub Registrar offices in the form of equipment, machinery.
A separate presentation was given on NGDRS portal, its existing work flow and linkages with various portals like SHCIL, LRIS, RAS, e-GRAS, JK Bank, PAN, Digi-Locker etc and further improvements/interventions required.
